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Cable Modem
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    Setup Instructions
  • How do I reinstall my network card or USB drivers?
  • What configurations do I need to use my Cable Modem service?


    • Questions and Answers
  • How do I access my AOL using my Cable Modem?
  • If I want to purchase my own cable modem, what should I look for?


    • Troubleshooting
  • I am having problems with my Cable Modem internet service. What can I do to troubleshoot my connection?
  • There was a power outage, and now I cannot can't connect. What can I do?
  • Why do I get prompted to dial up when I try to view a webpage or check my email?
Quick Reference
News Servernews.rainierconnect.com
Incoming (POP3) Emailmail.rainierconnect.com
Outgoing (SMTP) Emailmail.rainierconnect.com
Primary DNS69.10.201.27
Secondary DNS69.10.201.28
FTP Serverwww.mashell.com
User Web Pageswww.mashell.com/~username

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